Senior Director Digital Customer Engagement Marketing

Newrez

Base: 119,600.00 - 219,120.00; bonus/equity: bonus...
Onsite
Digital marketing and marketing technology
Lifecycle marketing and measurement
Customer journey orchestration
Newrez is seeking a Senior Director of Digital Customer Engagement Marketing to lead the marketing strategy for non-loan products and enhance customer journeys through data-driven approaches. The ideal candidate will have extensive experience in lifecycle marketing and digital strategy, particularly within consumer financial services

Job Summary

  • This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers.
  • Lead omni-channel customer engagement marketing efforts across the business with the goal of driving feature usage and brand love.
  • We offer benefits, programs, and perks that support you in every aspect of your life, including medical, dental, vision insurance, and a 401(k) with employer match.

Matching Summary

Match Score: 85

Newrez is seeking a Senior Director of Digital Customer Engagement Marketing to lead the marketing strategy for non-loan products and enhance customer journeys through data-driven approaches. The ideal candidate will have extensive experience in lifecycle marketing and digital strategy, particularly within consumer financial services.

Salary

Base: 119,600.00 - 219,120.00; Bonus/Equity: bonus based on individual and company performance, variable or annual; Benefits: medical, financial, various paid time off benefits

Skills & Requirements

Must-have

  • Digital marketing and marketing technology
  • Lifecycle marketing and measurement
  • Customer journey orchestration
  • Omni-channel customer engagement
  • Owned digital marketing channels

Nice-to-have

  • Customer-first, data-driven approach
  • Test-and-learn mindset
  • Excitement around AI and innovation
  • Failing fast, learn, and build
  • Resilient and collaborative leadership

Key Requirements

  • 10+ years of progressive experience
  • Proven track record of leading high-performing teams
  • Bachelor’s degree required
  • Familiarity with compliance, privacy, and governance frameworks

Work Rights

Not specified

Tailored Resume

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