Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability
Job Summary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
The Service Desk Technician will be responsible for answering all phone calls, responding to and resolving issues within required service levels, and recording all calls/activities in the service desk tool.
This role involves providing IT support for PCs, networking, printers, client applications, and phones, and acting as the first point of contact for all other issues.
Matching Summary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
Skills & Requirements
Must-have
First contact resolution
Ticket management
Knowledge base creation
PC and printer troubleshooting
Basic network support
User account management
Nice-to-have
Thrive on making an impact
Excitement of being on a winning team
High ethical standards
Adapt to new technologies
Key Requirements
Associate's degree in Computer Science or related field