Hourly rate + on target earnings bonus; not specif...
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Exceptional customer service
Answering general enquiries
Following up on deliveries
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Probe Group is seeking Customer Service Agents for a hybrid role based in Ellerslie, Auckland, New Zealand. Ideal candidates should possess strong communication skills, a customer-centric approach, and the ability to navigate technology efficiently.
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Job Summary
You will be responsible for providing exceptional customer service, answering general enquiries and following up on deliveries.
Probe Group is dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
What we can offer you: Comprehensive paid training, Hourly rate + On Target Earnings bonus, A diverse and supportive working environment, Unlimited access to a trusted mental health platform, Opportunity for career progression.
Matching Summary
Match Score: 75
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Probe Group is seeking Customer Service Agents for a hybrid role based in Ellerslie, Auckland, New Zealand. Ideal candidates should possess strong communication skills, a customer-centric approach, and the ability to navigate technology efficiently.
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Salary
Hourly rate + On Target Earnings bonus; Not specified; Not specified
Skills & Requirements
Must-have
Exceptional customer service
Answering general enquiries
Following up on deliveries
Competently use technology
Multitask between systems
Entering customer requests online
Maintaining accurate customer records
Stable hardwired internet connection
Nice-to-have
Passion and curiosity driven
Innovative minds
Thrive on ensuring best outcomes
Confident in conversing
Positive 'can do' attitude
Diverse and supportive environment
Opportunity for career progression
Fun and engaging work
Key Requirements
Full NZ work rights
Ability to complete Ministry of Justice Criminal History Check
Own PC or laptop with Windows 11, 8GB ram, i5 processor
Own headset with microphone
Smartphone for 2 factor authentication
Prior customer service experience preferred but not essential