Customer Service Representative

Balboa Veterinary Medical Center

Laredo, TX, United States
Professional and friendly phone etiquette
Ability to properly prioritize tasks
Excellent customer service skills
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Ability to properly prioritize tasks
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented

Nice-to-have

  • Empathizes with clients
  • Remains calm in emergencies
  • Supportive, collaborative environment

Key Requirements

  • HS Diploma or educational equivalent
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations
  • Experience with Veterinary Electronic Medical Records
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter