Job 19432

Amplifon

Base: $17.50ph; bonus: monthly bonus opportunity; ...
Not specified
2+ years administrative experience
2+ years customer support role
Appointment setting and database management
Amplifon, through its Miracle-Ear brand, is seeking Front Office Assistants to enhance customer experiences in retail hearing solutions. The role emphasizes customer engagement, appointment management, and administrative support, with a commitment to helping individuals with hearing loss

Job Summary

  • The role involves managing the customer journey and supporting store performance through effective appointment coordination and outreach.
  • Employees will partner with Hearing Care Professionals on marketing efforts and provide routine after-care services for hearing aid devices.
  • The position offers a competitive hourly rate of $17.50 plus monthly bonuses, comprehensive health insurance, and a 401K with employer match.

Matching Summary

Match Score: 85

Amplifon, through its Miracle-Ear brand, is seeking Front Office Assistants to enhance customer experiences in retail hearing solutions. The role emphasizes customer engagement, appointment management, and administrative support, with a commitment to helping individuals with hearing loss.

Salary

Base: $17.50/hour; Bonus: Monthly bonus opportunity; Benefits: Health Insurance, Dental, Vision, Life, HSA, 401K with match, PTO

Skills & Requirements

Must-have

  • 2+ years administrative experience
  • 2+ years customer support role
  • Appointment setting and database management
  • Inbound and outbound call handling
  • Microsoft Office proficiency

Nice-to-have

  • Healthcare setting background
  • Motivated to drive sales goals
  • Passionate about helping others
  • Experience with hearing aid accessories

Key Requirements

  • High school diploma or equivalent
  • 2+ years in direct customer support
  • 2+ years appointment setting experience
  • Comfortable handling inbound and outbound calls

Work Rights

Not specified

Tailored Resume

Cover Letter