Customer Delivery Manager

SERVLINK TECHNOLOGY RESOURCES PTE LTD

D03 Queenstown, Tiong Bahru, 221 HENDERSON ROAD HENDERSON BUILDING 159557
Sgd 6,000 - 8,000 / monthly pm
**
Account management
Customer service delivery
Service level agreement
** SERVLINK TECHNOLOGY RESOURCES PTE LTD is looking for a proactive Customer Delivery Manager to oversee service delivery operations and drive customer success. The ideal candidate will have experience in customer delivery and service management, with a strong focus on building relationships and improving operational efficiency. **

Job Summary

  • About the Role We are seeking a proactive and customer-centric Customer Delivery Manager to oversee service delivery operations and drive long-term customer success
  • This role acts as the key bridge between customers, operations, and internal stakeholders to ensure service excellence, operational stability, and account growth
  • The ideal candidate is commercially aware, operationally strong, and passionate about building trusted customer relationships while driving continuous improvement

Matching Summary

Match Score: 75

** SERVLINK TECHNOLOGY RESOURCES PTE LTD is looking for a proactive Customer Delivery Manager to oversee service delivery operations and drive customer success. The ideal candidate will have experience in customer delivery and service management, with a strong focus on building relationships and improving operational efficiency. **

Salary

SGD 6,000 - 8,000 / Monthly

Skills & Requirements

Must-have

  • Account Management
  • Customer Service Delivery
  • Service Level Agreement
  • Customer Relationship Management (CRM)
  • Customer Escalation Management

Nice-to-have

  • Liaising With Cross Functional Teams
  • Printers
  • Customer Support Strategies
  • Customer Facing Roles
  • Commercial Awareness
  • Organization
  • Stakeholder Management
  • Global Account Management
  • Interpret Financial Statements

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter