Sap Service Delivery Manager

DXC Technology

Competitive salary; bonus available; flexible bene...
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Proven sap service delivery experience
Global single-instance sap environment support
Offshore team management across time zones
** DXC Technology is seeking an experienced SAP Service Delivery Manager to oversee service delivery for a single strategic customer, ensuring high-quality performance in a global SAP environment. The role emphasizes strong relationship management, operational oversight, and proactive service improvement while fostering an inclusive workplace culture. **

Job Summary

  • This role involves taking full ownership of service delivery for a single strategic customer embedded within their environment.
  • The position requires bridging the gap between demanding on-site customers and offshore delivery teams to maintain quality and trust.
  • DXC offers a competitive salary, bonus, and flexible benefits package including pension and private medical cover.

Matching Summary

Match Score: 75

** DXC Technology is seeking an experienced SAP Service Delivery Manager to oversee service delivery for a single strategic customer, ensuring high-quality performance in a global SAP environment. The role emphasizes strong relationship management, operational oversight, and proactive service improvement while fostering an inclusive workplace culture. **

Salary

Competitive salary; Bonus available; Flexible benefits package

Skills & Requirements

Must-have

  • Proven SAP service delivery experience
  • Global single-instance SAP environment support
  • Offshore team management across time zones
  • Senior customer relationship management
  • SLA and KPI performance tracking

Nice-to-have

  • ITIL Foundation certification or higher
  • Experience with S/4HANA Public Cloud
  • Background in consulting or systems integrator
  • Familiarity with SAP for Me tools
  • Strong commercial awareness of contracts

Key Requirements

  • Solid understanding of SAP support operations
  • Hands-on experience transitioning projects to BAU
  • Track record managing senior customer relationships

Work Rights

Not specified

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