Thermo Fisher Scientific is seeking a Field Service Supervisor based in Atlanta, GA, responsible for leading a team of field service engineers to ensure exceptional service delivery while promoting operational excellence. The role requires a combination of technical expertise and leadership skills, with extensive travel expected throughout the Southeast region
Job Summary
This role combines leadership with technical expertise to guide a team of skilled field service engineers while ensuring exceptional service delivery.
You will coordinate daily service operations, oversee complex troubleshooting, and maintain strong relationships with customers across the Southeast region.
The position requires adherence to strict safety protocols, Good Manufacturing Practices (GMP), and specific cleanroom environmental conditions.
Matching Summary
Match Score: 85
Thermo Fisher Scientific is seeking a Field Service Supervisor based in Atlanta, GA, responsible for leading a team of field service engineers to ensure exceptional service delivery while promoting operational excellence. The role requires a combination of technical expertise and leadership skills, with extensive travel expected throughout the Southeast region.
Skills & Requirements
Must-have
Bachelor's degree in Engineering or Sciences
5+ years technical field service experience
2+ years supervisory leadership experience
Valid driver's license for 50% travel
Ability to lift 40-50 lbs without assistance
Nice-to-have
EPA, HVAC/R, or Electronics certifications
Experience with CRM and service management software
Strong analytical and problem-solving capabilities
Proven success in continuous improvement initiatives
Ability to coach and develop team members
Key Requirements
Bachelor's Degree in Engineering, Sciences, or related discipline