Store Parts Professional

NAPA

Elkview, WV, United States
On-site
Customer service
Parts lookup
Order processing
NAPA is seeking a Store Parts Professional for its Elkview, WV location, responsible for providing customer service, processing orders, and assisting with technical inquiries regarding parts. The role requires strong communication skills and a thorough understanding of automotive parts

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • The role involves looking up parts applications, processing orders with high accuracy, and assisting customers with technical questions.
  • NAPA offers outstanding health benefits and 401K, a stable Fortune 200 company culture, and opportunities for career development.

Matching Summary

Match Score: 85

NAPA is seeking a Store Parts Professional for its Elkview, WV location, responsible for providing customer service, processing orders, and assisting with technical inquiries regarding parts. The role requires strong communication skills and a thorough understanding of automotive parts.

Skills & Requirements

Must-have

  • customer service
  • parts lookup
  • order processing
  • product knowledge
  • technical support

Nice-to-have

  • fast-paced setting
  • competitive spirit
  • calm under pressure

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certification
  • Functional literacy for part number recognition
  • Ability to operate a manual transmission vehicle
  • Working knowledge of store service area

Work Rights

Not specified

Tailored Resume

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