Reservationist- Monday To Friday, No Weekends!

Guest Services

Washington, DC, United States
Base: $22.00 usd hourly; bonus/equity: not specifi...
Fully onsite
High volume call center operations
Property management system proficiency
Office 365 and crm software skills
Guest Services is seeking a Reservations Agent to manage high-volume reservations through various communication channels, including calls, emails, and SMS. The position offers a Monday to Friday schedule with no weekend work and a compensation rate of $22.00 per hour

Job Summary

  • The Reservations Agent must manage high-volume activities across voice, email, SMS, and website chat channels.
  • Candidates are expected to actively sell rooms and upsell packages while accurately quoting rates and policies.
  • Guest Services is a premier hospitality management company with a commitment to diversity, equity, and inclusion.

Matching Summary

Match Score: 85

Guest Services is seeking a Reservations Agent to manage high-volume reservations through various communication channels, including calls, emails, and SMS. The position offers a Monday to Friday schedule with no weekend work and a compensation rate of $22.00 per hour.

Salary

Base: $22.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume call center operations
  • Property Management System proficiency
  • Office 365 and CRM software skills
  • Verbal and written communication clarity
  • Accurate rate quoting and upselling

Nice-to-have

  • Strong problem-solving abilities
  • Ability to learn new skills quickly
  • Organizational coordination skills
  • Professional customer service attitude

Key Requirements

  • High School Diploma required
  • Minimum 18 years of age
  • Computer proficiency with Office 365
  • PMS experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter