Partnership Operations Portfolio Lead

BNZ

Auckland, New Zealand
Hybrid
7+ years financial services experience
Wealth and insurance domain expertise
End-to-end control environment design
This role leads a critical operational function ensuring service delivery commitments are maintained across BNZ's wealth and insurance partnerships

Job Summary

  • This role leads a critical operational function ensuring service delivery commitments are maintained across BNZ's wealth and insurance partnerships.
  • The position requires managing escalated customer issues end-to-end while maintaining strong relationships with both internal teams and external partners.
  • Success involves building a high-performing team with clear accountability and delivering reliable outcomes that customers trust.

Matching Summary

This role leads a critical operational function ensuring service delivery commitments are maintained across BNZ's wealth and insurance partnerships.

Skills & Requirements

Must-have

  • 7+ years financial services experience
  • Wealth and insurance domain expertise
  • End-to-end control environment design
  • Senior management and team leadership
  • Stakeholder engagement and influencing

Nice-to-have

  • Outcome-led collaborative management style
  • Culture of ownership and accountability
  • Strong commercial acumen
  • Continuous improvement mindset

Key Requirements

  • 7+ years in financial services
  • Significant wealth and/or insurance experience
  • Proven senior management track record
  • Experience designing reporting frameworks

Work Rights

Not specified

Tailored Resume

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