Desktop Support Technician

DXC Technology UK

Reston, VA, United States
**
2-3 years service desk experience
Hands-on hardware and software troubleshooting
On-site field support availability
** DXC Technology is seeking a Desktop Support Technician to provide on-site technical support in Reston, VA, and Washington, DC. The role involves hardware installations, troubleshooting, and customer assistance, requiring 2-3 years of relevant experience and strong interpersonal skills. **

Job Summary

  • DXC Technology helps global companies run mission-critical systems while modernizing IT and ensuring security across hybrid clouds.
  • The role requires providing on-site field support for hardware installation, repairs, upgrades, and resolving complex customer issues.
  • Candidates must possess good analytical skills and the ability to work independently in a collaborative office environment.

Matching Summary

Match Score: 75

** DXC Technology is seeking a Desktop Support Technician to provide on-site technical support in Reston, VA, and Washington, DC. The role involves hardware installations, troubleshooting, and customer assistance, requiring 2-3 years of relevant experience and strong interpersonal skills. **

Skills & Requirements

Must-have

  • 2-3 years service desk experience
  • Hands-on hardware and software troubleshooting
  • On-site field support availability
  • Ticket monitoring via ServiceNow
  • Ability to stand or walk for hours

Nice-to-have

  • Mac and Windows operating system knowledge
  • Asset management experience
  • AV and meeting room support skills
  • Strong interpersonal communication skills
  • Willingness to travel within 20 miles

Key Requirements

  • High school diploma or GED
  • Associates degree or equivalent experience
  • 2-3 years of service desk or field support experience

Work Rights

Not specified

Tailored Resume

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