Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service
Job Summary
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service.
Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved.
Walmart offers competitive pay, performance-based bonus awards, and comprehensive benefits including health, financial, and paid time off.
Matching Summary
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service.
Salary
Base: $80,000.00 - $100,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Medical, vision, dental, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, voting, disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Skills & Requirements
Must-have
customer service excellence
financial performance management
community outreach engagement
facility operations oversight
associate supervision and development
Nice-to-have
building associate relationships
promoting company values
driving continuous improvement
fostering a belonging mindset
acting with integrity and transparency
Key Requirements
1 year general management experience
2 years college OR 1 year retail experience and 1 year supervising 10 associates OR 2 years general work experience and 1 year supervising 10 associates
Firearms-specific Criminal Background Check and Training (if applicable)