B2b Dealer Experience Associate

Simms Fishing Products

Bozeman, MT, US
Hourly: $18.00 - $22.00; bonus/equity: not specifi...
Hybrid
100% order entry accuracy
24-hour response time to calls and emails
Type 35-40 wpm typing speed
Simms Fishing Products is seeking a B2B Dealer Experience Associate to manage dealer orders and ensure exceptional service from initial contact to delivery. The ideal candidate will possess strong communication skills and attention to detail, as well as a proactive approach to problem-solving

Job Summary

  • The Dealer Experience Representative serves as the primary contact for dealers, ensuring excellent service from initial contact through delivery.
  • This role requires managing all aspects of order processing with 100% accuracy while acting as a dealer advocate for leadership.
  • Candidates will enjoy comprehensive benefits including medical, dental, vision, 401K, PTO, paid holidays, and gear discounts.

Matching Summary

Match Score: 85

Simms Fishing Products is seeking a B2B Dealer Experience Associate to manage dealer orders and ensure exceptional service from initial contact to delivery. The ideal candidate will possess strong communication skills and attention to detail, as well as a proactive approach to problem-solving.

Salary

Hourly: $18.00 - $22.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 100% order entry accuracy
  • 24-hour response time to calls and emails
  • Type 35-40 WPM typing speed
  • Efficient Microsoft Suite proficiency
  • Phone skills for diagnosing issues on the fly

Nice-to-have

  • Strong collaborative team player
  • Proactive problem-solving skills
  • High level of energy with urgency
  • Ability to multi-task effectively
  • Excellent verbal and written communication

Key Requirements

  • Must have strong attention to detail
  • Able to follow process and flow documentation
  • Consistent attendance and reliability required

Work Rights

Not specified

Tailored Resume

Cover Letter