Hotel Front Desk Agent -doubletree Hilton

Guestservices

Base: 16.50 usd hourly; bonus/equity: not specifie...
Fully onsite
Customer service skills
Manage phone activity
Register and assign rooms
The Hotel Front Desk Agent position at Guest Services, a hospitality management company, requires strong customer service skills and the ability to manage front desk operations, including check-ins and reservations. Ideal candidates should possess clerical skills, problem-solving abilities, and a willingness to learn in a fast-paced environment

Job Summary

  • The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and phones.
  • Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States.
  • We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company.

Matching Summary

Match Score: 75

The Hotel Front Desk Agent position at Guest Services, a hospitality management company, requires strong customer service skills and the ability to manage front desk operations, including check-ins and reservations. Ideal candidates should possess clerical skills, problem-solving abilities, and a willingness to learn in a fast-paced environment.

Salary

Base: 16.50 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service skills
  • Manage phone activity
  • Register and assign rooms
  • Collect payment
  • Resolve guest complaints

Nice-to-have

  • Hotel experience a plus
  • Interacting with a wide variety of people
  • Ability to learn and develop new skills

Key Requirements

  • High School Diploma preferred
  • Minimum of at least 16 years of age
  • Computer proficiency
  • Ability to arrange and coordinate schedules

Work Rights

Not specified

Tailored Resume

Cover Letter