Customer Banking Specialist - Chadstone

CBA New Digital Businesses Pty

Chadstone, Victoria, Australia
**
Proven customer service experience in retail or hospitality
Ability to articulate complex financial terms clearly
Availability for predetermined roster including saturdays
** CBA New Digital Businesses Pty is seeking a Customer Banking Specialist for their Chadstone location, focusing on delivering exceptional customer service to personal and small business banking clients. The role involves engaging with customers to understand their banking needs, supporting inquiries, and promoting financial products and services. **

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will conduct in-depth conversations to assess customer needs across home loans, business banking, and financial advice.
  • The role requires championing a risk-adverse culture while providing holistic solutions through digital banking demonstrations.

Matching Summary

Match Score: 75

** CBA New Digital Businesses Pty is seeking a Customer Banking Specialist for their Chadstone location, focusing on delivering exceptional customer service to personal and small business banking clients. The role involves engaging with customers to understand their banking needs, supporting inquiries, and promoting financial products and services. **

Skills & Requirements

Must-have

  • Proven customer service experience in retail or hospitality
  • Ability to articulate complex financial terms clearly
  • Availability for predetermined roster including Saturdays

Nice-to-have

  • Genuine interest in building a long-term career
  • Experience with home loans and business banking products
  • Strong problem-solving skills in busy commercial environments

Key Requirements

  • Experience in Financial Services, Retail, or Hospitality
  • Excellent communication skills
  • Integrity and customer-centric mindset

Work Rights

Not specified

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