Hourly: $19.62 - $26.49; bonus/equity: not specifi...
Answering telephone calls for test results
Dispatching courier services for specimens
Investigating client complaints as first response
The University of Rochester is committed to fostering an inclusive culture based on values like equity, leadership, integrity, openness, respect, and accountability
Job Summary
The University of Rochester is committed to fostering an inclusive culture based on values like equity, leadership, integrity, openness, respect, and accountability.
This role serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department.
Responsibilities include answering calls about test results, dispatching couriers for specimen pick-ups, and assembling customer orders for delivery.
Matching Summary
The University of Rochester is committed to fostering an inclusive culture based on values like equity, leadership, integrity, openness, respect, and accountability.
Salary
Hourly: $19.62 - $26.49; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Answering telephone calls for test results
Dispatching courier services for specimens
Investigating client complaints as first response
Scanning products in electronic inventory system
Valid NYS driver's license required
Nice-to-have
Ability to work independently and as part of a team
Professional and expeditious quality customer service
Experience with clinical laboratory operations
Key Requirements
Associate's degree and 1 year of clinical laboratory experience
Valid NYS driver's license upon hire
Equivalent combination of education and experience accepted