Excellent problem solving and customer service skills
Ability to work effectively in a team environment
The role involves creating exceptional member service experiences in an inbound call center setting while maintaining a professional demeanor
Job Summary
The role involves creating exceptional member service experiences in an inbound call center setting while maintaining a professional demeanor.
Responsibilities include servicing existing Credit Union products, troubleshooting digital self-service tools, and handling domestic and international wires.
Monthly incentive pay is based on performance of cross-sell goals, offering additional earnings potential beyond the base hourly rate.
Matching Summary
The role involves creating exceptional member service experiences in an inbound call center setting while maintaining a professional demeanor.
Salary
Base: $16.00/hour; Bonus/Equity: Monthly sales incentives based on cross-sell goals; Benefits: Not specified
Skills & Requirements
Must-have
Strong written and verbal communication skills
Excellent problem solving and customer service skills