Conseiller·ère - Service À La Clientèle

Harris Chronic Care

Rimouski, QC, Canada
Not specified; benefits: employer-pyid group insur...
Hybrid
Fluent in french and english
Active listening and communication skills
Problem diagnosis and solution finding
Harris Chronic Care is seeking a Customer Service Advisor for their Accèscité Territoire software in Rimouski, QC. The ideal candidate should possess strong analytical and communication skills, be bilingual in French and English, and have a passion for helping others

Job Summary

  • The primary mission is to accompany clients in using the Accèscité Territoire application and act as a frontline team member.
  • Employees will diagnose client issues, find solutions, and collaborate daily with various departments to ensure customer satisfaction.
  • The role offers flexible work arrangements including 100% remote, hybrid, or office-based options at Rimouski or Québec locations.

Matching Summary

Match Score: 85

Harris Chronic Care is seeking a Customer Service Advisor for their Accèscité Territoire software in Rimouski, QC. The ideal candidate should possess strong analytical and communication skills, be bilingual in French and English, and have a passion for helping others.

Salary

Not specified; Benefits: Employer-paid group insurance; Vacation: 3 weeks first year increasing to 5 weeks after 7 years

Skills & Requirements

Must-have

  • Fluent in French and English
  • Active listening and communication skills
  • Problem diagnosis and solution finding

Nice-to-have

  • Experience in municipal domain
  • Strong analytical mindset
  • Team collaboration spirit
  • Interest in helping others learn

Key Requirements

  • Bilingual proficiency (French and English)
  • Computer literacy required
  • Municipal experience is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter