Supernumerario De Atención Y Gestión Col - Tunja Avenida Norte - Banca Minorista

BBVA

Tunja, Colombia
Not specified
Integral and strategic customer service
Cross-selling and digital channel migration
Effective claims and incident resolution
BBVA is seeking a Supernumerario de Atención y Gestión for its Tunja branch, focusing on providing integrated customer service and managing a diverse portfolio of banking products. The ideal candidate should possess strong commercial skills, effective communication abilities, and at least two years of experience in customer-oriented roles

Job Summary

  • Support assigned offices by providing comprehensive and strategic customer service in commercial and operational areas, ensuring an agile, friendly, and personalized experience.
  • Manage the portfolio of products and services, including financing, acquisition, credit cards, and accounts, by promoting cross-selling and migration to digital channels.
  • Ensure effective resolution of claims and incidents and execute banking operations under strict compliance with regulations and institutional security protocols.

Matching Summary

Match Score: 85

BBVA is seeking a Supernumerario de Atención y Gestión for its Tunja branch, focusing on providing integrated customer service and managing a diverse portfolio of banking products. The ideal candidate should possess strong commercial skills, effective communication abilities, and at least two years of experience in customer-oriented roles.

Skills & Requirements

Must-have

  • Integral and strategic customer service
  • Cross-selling and digital channel migration
  • Effective claims and incident resolution
  • Compliance with regulations and security protocols

Nice-to-have

  • Dynamic network responsibility
  • Agile, friendly, and personalized experience
  • Transforming dreams into opportunities
  • Reinventing the industry innovatively

Key Requirements

  • Professional or 9th-semester student in Administration, Banking and Finance, Economics, or related financial fields
  • Minimum 2 years of experience in commercial roles with customer service orientation
  • 1 year of experience in cash handling and comprehensive advisory

Work Rights

Not specified

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