Responsible for leading and influencing the delivery of HR Shared Services operational activities, and maintains a strong knowledge of HR Operational best practices
Job Summary
Responsible for leading and influencing the delivery of HR Shared Services operational activities, and maintains a strong knowledge of HR Operational best practices.
Manage day to day client interactions and communications representing Accenture in front of client Senior Leadership.
Responsible for completing transition of new projects smoothly in conjunction with Mobilization and Transition team and ensuring stable/capable operations within 90 days of go live.
Matching Summary
Responsible for leading and influencing the delivery of HR Shared Services operational activities, and maintains a strong knowledge of HR Operational best practices.
Skills & Requirements
Must-have
Talent Management
HR Operational best practices
HR Dashboards
Service Management activities
Client management experience
Operational Excellence methodologies
Nice-to-have
Compensation practices and Benefit Administrations
Collaborative thinking
Adaptable to change
Key Requirements
16 to 25 years of experience
Graduate Degree
18+ years of Industry Experience
10 + years of HRO Experience
Proven record of managing large team in BPO
Experience in core HCM systems like Workday/Oracle/SuccessFactors
Experience in Case management systems like SNOW/Zendesk