Patient Coordinator - Outpatients

bupa.co.uk

London, United Kingdom
Base: £29,000; bonus/equity: not specified; benefi...
Experience in 5-star luxury hotel or high-end retail
Strong interpersonal and communication skills
Ability to work under pressure calmly
The role involves acting as a key link between the hospital, patients, consultants, and visitors while ensuring every patient feels like a VIP

Job Summary

  • The role involves acting as a key link between the hospital, patients, consultants, and visitors while ensuring every patient feels like a VIP.
  • Candidates must be able to attend an assessment day on April 25, 2026, to proceed with the recruitment process.
  • Employees receive comprehensive benefits including 25 days of holiday, bespoke medical insurance, and an enhanced pension plan.

Matching Summary

The role involves acting as a key link between the hospital, patients, consultants, and visitors while ensuring every patient feels like a VIP.

Salary

Base: £29,000; Bonus/Equity: Not specified; Benefits: Equivalent to 25 days holiday, medical insurance, pension plan

Skills & Requirements

Must-have

  • Experience in 5-star luxury hotel or high-end retail
  • Strong interpersonal and communication skills
  • Ability to work under pressure calmly
  • Excellent telephone manner required
  • Natural ability to empathise with patients

Nice-to-have

  • Assertive, articulate and polite demeanor
  • Flexible timekeeping and shift availability
  • Promotion of Bupa Cromwell Hospital brand
  • Genuine care for patient experience

Key Requirements

  • Experience in customer-facing environments such as private hospitals
  • Availability for shifts between 7am and 8:30pm Monday to Friday
  • Willingness to work every fourth Saturday from 8am to 2pm

Work Rights

Not specified

Tailored Resume

Cover Letter