Client Executive, Safesend/sureprep

Thomson Reuters

Base: $106,400 - $197,600 usd; bonus/equity: targe...
Hybrid (2-3 days a week in the office)
2+ years customer success manager experience
Saas industry experience preferred
Strong business acumen and strategic thinking
Thomson Reuters is seeking a Client Executive for their SafeSend and SurePrep teams, focusing on driving sales growth and enhancing customer relationships. The ideal candidate will possess industry experience, particularly in SAAS, and a strong ability to understand and meet customer needs

Job Summary

  • The Client Executive plays an integral role in driving sales growth and expansion of aligned customer accounts while ensuring exceptional service.
  • Candidates will be responsible for identifying upselling opportunities, reducing churn, and building long-term relationships with key decision-makers.
  • The company offers a comprehensive benefits package including flexible vacation, mental health days, tuition reimbursement, and a hybrid work model.

Matching Summary

Match Score: 85

Thomson Reuters is seeking a Client Executive for their SafeSend and SurePrep teams, focusing on driving sales growth and enhancing customer relationships. The ideal candidate will possess industry experience, particularly in SAAS, and a strong ability to understand and meet customer needs.

Salary

Base: $106,400 - $197,600 USD; Bonus/Equity: Target sales incentive included; Benefits: Comprehensive health, dental, vision, 401k match, paid volunteer days

Skills & Requirements

Must-have

  • 2+ years Customer Success Manager experience
  • SAAS industry experience preferred
  • Strong business acumen and strategic thinking
  • Excellent verbal and written communication skills
  • Ability to prioritize multiple tasks in fast-paced environment

Nice-to-have

  • Experience in tax and accounting industry
  • Passion for technology and web-based applications
  • Self-motivated with ability to train clients
  • Experience assisting in product launches
  • Commitment to continuous learning and development

Key Requirements

  • 2+ years as Customer Success Manager or similar role
  • Experience in SAAS industry preferred
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Work Rights

Not specified

Tailored Resume

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