Full Time Branch Ambassador - Eastern Maryland (north Cluster)

Capital One

Baltimore, MD, United States
Base: $48,048 - $48,048; bonus/equity: not specifi...
On-site
Customer service and product knowledge
Transaction processing and fraud mitigation
Resolving customer inquiries
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience

Job Summary

  • As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
  • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
  • You’ll be able to travel between branches in assigned local area and support the market that you are assigned.

Matching Summary

As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

Salary

Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and product knowledge
  • Transaction processing and fraud mitigation
  • Resolving customer inquiries
  • Digital and mobile banking education
  • Branch travel and market support

Nice-to-have

  • Outgoing and passionate demeanor
  • Growth mindset
  • Team player
  • Curiosity and eagerness to learn

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience

Work Rights

Not specified

Tailored Resume

Cover Letter