Not specified; benefits: collective insurance pyid...
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Fluent in french and english
Active listening and communication skills
Problem diagnosis and solution finding
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Harris Novum is seeking a Customer Service Advisor to support their software, Accèscité Territoire, in Rimouski, QC. The ideal candidate should possess strong analytical skills, a passion for helping others, and effective communication abilities in both French and English.
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Job Summary
The primary mission is to accompany clients in using the Accèscité Territoire application and serve as the first line of support.
Employees will diagnose client issues, find solutions, and collaborate daily with various departments to improve software and processes.
The role offers flexible work arrangements including 100% remote, hybrid, or on-site options at offices in Rimouski or Québec.
Matching Summary
Match Score: 75
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Harris Novum is seeking a Customer Service Advisor to support their software, Accèscité Territoire, in Rimouski, QC. The ideal candidate should possess strong analytical skills, a passion for helping others, and effective communication abilities in both French and English.
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Salary
Not specified; Benefits: Collective insurance paid by employer; Vacation: 3 weeks year 1, increasing up to 5 weeks after 7 years