Collections Analyst, EMEA

Netflix

London, United Kingdom
On-site
4+ years ar and collections experience
Direct customer communication for balances
High volume transaction management
This role supports the Revenue team by resolving complex issues to improve collection speeds across Advertising, Partnerships, and Consumer Products

Job Summary

  • This role supports the Revenue team by resolving complex issues to improve collection speeds across Advertising, Partnerships, and Consumer Products.
  • The successful candidate will engage directly with customers and business partners to negotiate practical resolutions while maintaining professional relationships.
  • Candidates must demonstrate strong attention to detail while managing a large volume of requests and transactions with high accuracy.

Matching Summary

This role supports the Revenue team by resolving complex issues to improve collection speeds across Advertising, Partnerships, and Consumer Products.

Skills & Requirements

Must-have

  • 4+ years AR and collections experience
  • Direct customer communication for balances
  • High volume transaction management
  • Dispute resolution and negotiation skills
  • Detailed financial data entry accuracy

Nice-to-have

  • Experience with global stakeholders
  • Cloud ERP system knowledge
  • Multilingual proficiency in Spanish or French
  • Process improvement initiative
  • Customer service oriented mindset

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years in collections environment
  • Proven ability to handle high volume activities

Work Rights

Not specified

Tailored Resume

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