Product Manager - Sales & Customer Success

Salesforce

United States
On-site
Product backlog management
User story crafting
Agile execution
Salesforce is seeking a Product Manager for Sales & Customer Success to drive key enhancements and modernizations in their platform. The ideal candidate should have extensive experience in product management within an Agile environment, particularly with Salesforce's tools, to improve sales automation and digital engagement

Job Summary

  • As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams.
  • Your work will directly enhance Sales Account Executive productivity, automate complex sales workflows, and transform how we use Salesforce’s platform to drive pipeline and reduce customer attrition.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Matching Summary

Match Score: 85

Salesforce is seeking a Product Manager for Sales & Customer Success to drive key enhancements and modernizations in their platform. The ideal candidate should have extensive experience in product management within an Agile environment, particularly with Salesforce's tools, to improve sales automation and digital engagement.

Skills & Requirements

Must-have

  • Product backlog management
  • User story crafting
  • Agile execution
  • AI evangelism and innovation
  • Cross-functional collaboration

Nice-to-have

  • Continuous feedback loops
  • Empathetic communication
  • Thought leadership in AI

Key Requirements

  • 6+ years progressive experience as Product Owner/Manager
  • Expert-level understanding of Agile principles
  • Hands-on expertise with Salesforce platform (Sales Cloud, Slack, Data Cloud, Agentforce)
  • Salesforce Admin Certification
  • Related technical degree

Work Rights

Not specified

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