Customer Service Representative

Elko Veterinary Clinic

Seymour, CT, United States
Base: not specified; bonus/equity: performance bon...
Professional and friendly phone etiquette
Operate multiple-line telephone system
Maintain accurate client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • We empower team members with resources, support, and opportunities to thrive in their careers and make a lasting impact in our communities.
  • Competitive pay, performance bonuses, 401(k) matching, student loan assistance, health benefits, generous paid time off, and a supportive environment are provided.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Salary

Base: Not specified; Bonus/Equity: Performance bonuses; Benefits: 401(k) matching, student loan assistance, health, dental, vision, life insurance, mental health resources, paid time off

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Operate multiple-line telephone system
  • Maintain accurate client and pet records
  • Process payments and handle cash drawer
  • Prioritize scheduled appointments and workflow
  • Empathize and remain calm in emergencies

Nice-to-have

  • Experience with veterinary electronic medical records
  • Knowledge of veterinary medical terminology
  • Adaptability to multiple situations
  • Strong problem-solving skills
  • Detail-oriented work approach
  • Team-oriented and collaborative environment

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations
  • One year of customer service representative experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter