Service Coordination Manager

Universal Pediatrics Inc

Pensacola, Florida, US
**
Build and fill shift schedules
Facilitate communication between parties
Conduct home visits for assessment
** Universal Pediatrics Inc is seeking a Service Coordination Manager in Pensacola, Florida, to oversee scheduling and communication between caregivers, patients, and families. The role emphasizes building relationships, conducting home visits, and ensuring compliance with healthcare standards. **

Job Summary

  • Family First Homecare provides exceptional homecare services to children with life-long health conditions, guided by values of truth, ownership, and raising the bar.
  • The Service Coordination Manager is responsible for building and filling shift schedules, facilitating communication, conducting home visits, interviewing candidates, and managing documentation for authorizations.
  • Benefits include private health care plans, 401(k) with company matching, paid time off, paid holidays, and opportunities for professional development.

Matching Summary

Match Score: 75

** Universal Pediatrics Inc is seeking a Service Coordination Manager in Pensacola, Florida, to oversee scheduling and communication between caregivers, patients, and families. The role emphasizes building relationships, conducting home visits, and ensuring compliance with healthcare standards. **

Skills & Requirements

Must-have

  • Build and fill shift schedules
  • Facilitate communication between parties
  • Conduct home visits for assessment
  • Interview and onboard field staff
  • Accurate recording of time worked
  • Obtain insurance authorizations
  • Maintain patient roster and monitor changes
  • Daily nurse calls to fill schedules
  • Verify completed shifts and notify supervisor
  • Assist in taking patient referrals
  • Manage key performance indicators
  • Ensure accurate field nurse payroll
  • Conduct weekly client calls
  • Import authorizations into EMR
  • Evaluate authorization periods for renewal
  • Review nurse and patient records for compliance
  • Attend mandatory training
  • Adhere to compliance and ethics
  • Maintain patient and family confidentiality
  • Professional interpersonal communication

Nice-to-have

  • Supportive and enjoyable work experience
  • Raise the bar in patient care
  • Grow within a rapidly expanding organization
  • Opportunities for upward mobility

Key Requirements

  • High School Diploma or equivalent
  • 6 months customer service experience
  • Cleared background screening
  • Valid Driver’s License with Proof of Insurance
  • Knowledge of Microsoft Office products
  • Read and communicate effectively in English
  • Associates degree (Preferred)
  • Healthcare experience (Preferred)
  • Experience organizing and managing office files, logbooks, and staff schedules (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter