Sr. Manager, Customer Success Management

Salesforce

5 years in front-line leadership
Experience in customer success teams
Risk management skills
Salesforce is the #1 AI CRM, where humans with agents drive customer success together

Job Summary

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • The Frontline Manager ensures that their team consistently offers a premium Signature experience to customers.
  • Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Matching Summary

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Skills & Requirements

Must-have

  • 5 years in front-line leadership
  • experience in customer success teams
  • risk management skills

Nice-to-have

  • ability to drive outcomes
  • strong collaboration skills
  • experience with C-level conversations

Key Requirements

  • successful track record in customer success
  • demonstrable experience in customized customer experiences

Work Rights

Not specified

Tailored Resume

Cover Letter