(can) Customer Service Manager

Walmart Canada

Matane, QC, Canada
Base: $19.05 ph; bonus/equity: not specified; bene...
Ensures safe work processes and emergency procedures
Monitors front end associates for proper coverage
Provides training on systems and company procedures
This role coordinates front end operations to provide exceptional customer service and ensure a positive shopping experience

Job Summary

  • This role coordinates front end operations to provide exceptional customer service and ensure a positive shopping experience.
  • The manager is accountable for maintaining compliance with company programs and operational standards while ensuring safe work processes.
  • The position offers a minimum hourly rate starting from $19.05 with opportunities to develop skills in the retail industry.

Matching Summary

This role coordinates front end operations to provide exceptional customer service and ensure a positive shopping experience.

Salary

Base: $19.05 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ensures safe work processes and emergency procedures
  • Monitors front end associates for proper coverage
  • Provides training on systems and company procedures
  • Oversees purchase return and exchange transactions
  • Maintains EAS system functionality standards

Nice-to-have

  • Ability to handle customer and associate concerns
  • Experience with credit card service programs
  • Knowledge of charity initiatives and discounts

Key Requirements

  • Age 16 or older

Work Rights

Not specified

Tailored Resume

Cover Letter