多渠道客户运营顾问

Pfizer

Fully remote
Enterprise wechat platform management
Customer retention strategy execution
Content production for operational strategies
The role involves maintaining communication channels with customers based on the company's service strategy using the Enterprise WeChat platform

Job Summary

  • The role involves maintaining communication channels with customers based on the company's service strategy using the Enterprise WeChat platform.
  • Responsibilities include producing content aligned with operational strategies to enhance user stickiness, value, and satisfaction.
  • The position supports sales departments by ensuring efficient execution of service work and delivering high-quality customer experiences.

Matching Summary

The role involves maintaining communication channels with customers based on the company's service strategy using the Enterprise WeChat platform.

Skills & Requirements

Must-have

  • Enterprise WeChat platform management
  • Customer retention strategy execution
  • Content production for operational strategies
  • Sales department support
  • Brand image development

Nice-to-have

  • High customer satisfaction focus
  • Traffic conversion optimization skills
  • Cross-functional collaboration abilities
  • Digital marketing experience
  • Strategic thinking capabilities

Key Requirements

  • Experience in customer operations
  • Proficiency with digital platforms
  • Strong content creation skills

Work Rights

Not specified

Tailored Resume

Cover Letter