Technology Service Analyst

Deutsche Bank UK

Kyiv, Ukraine
Fully remote
L1/l2 it end-user support
Windows 10/11 support
Windows server administration
You will play a key part in delivering high-quality technical support and services to internal teams within the bank

Job Summary

  • You will play a key part in delivering high-quality technical support and services to internal teams within the bank.
  • Your key responsibilities include ownership of local applications, L1/L2 support, incident management, and collaboration with IT teams for system updates.
  • The company offers an opportunity to develop your career within a Global International Bank and enhance your technical skills in an active, professional team.

Matching Summary

You will play a key part in delivering high-quality technical support and services to internal teams within the bank.

Skills & Requirements

Must-have

  • L1/L2 IT end-user support
  • Windows 10/11 support
  • Windows Server administration
  • SQL queries basic knowledge
  • Office 365 advanced user
  • Network understanding and rules

Nice-to-have

  • Problem-solving skills
  • Collaboration with global IT teams
  • Dynamic environment experience
  • Unix skills
  • Interpersonal skills

Key Requirements

  • Native-level Ukrainian proficiency
  • Professional-level English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter