Customer Assistance Specialist With German Or French

PPD (Thermo Fisher) UK

German or french language proficiency required
Identify adverse events and product complaints
Document interactions per client guidelines
The role supports groundbreaking clinical research studies that make a real difference in patients' lives

Job Summary

  • The role supports groundbreaking clinical research studies that make a real difference in patients' lives.
  • Employees will identify adverse events and product complaints while documenting interactions according to strict PPD and client guidelines.
  • The company offers an award-winning learning and development programme to help colleagues reach their professional potential.

Matching Summary

The role supports groundbreaking clinical research studies that make a real difference in patients' lives.

Skills & Requirements

Must-have

  • German or French language proficiency required
  • Identify adverse events and product complaints
  • Document interactions per client guidelines
  • Process medical information requests via mail fax email

Nice-to-have

  • High quality customer service skills
  • Knowledge of GCPs and SOPs
  • Team collaboration in diverse environment
  • Commitment to integrity and innovation

Key Requirements

  • High School diploma or equivalent
  • 2 years relevant experience or combination of education training
  • German or French as second language

Work Rights

Not specified

Tailored Resume

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