Minimum 12 months in customer service or scheduling role
Proficiency in ms office suite including excel
Availability for rotating shift schedule
Service Stream Limited is seeking a Works Coordinator for their Utilities division, focusing on workforce scheduling and coordination in the Mornington and Melbourne regions. The role requires strong organizational skills and experience in customer service, scheduling, or technical support
Job Summary
Service Stream's Utilities division is seeking a Works Coordinator to coordinate field staff productivity and manage workforce scheduling.
The role requires managing inbound customer calls and conducting outbound scripted calls to obtain informed consent and arrange technician access.
Candidates must ensure all work is performed in accordance with contractual quality and safety requirements while maintaining adequate resourcing.
Matching Summary
Match Score: 75
Service Stream Limited is seeking a Works Coordinator for their Utilities division, focusing on workforce scheduling and coordination in the Mornington and Melbourne regions. The role requires strong organizational skills and experience in customer service, scheduling, or technical support.
Skills & Requirements
Must-have
Minimum 12 months in Customer Service or Scheduling role
Proficiency in MS Office suite including Excel
Availability for rotating shift schedule
Strong organizational and administration skills
High level attention to detail
Nice-to-have
Basic technical knowledge of Electrical Metering work
Experience with client systems and databases
Problem solving and compliance focus
Key Requirements
Minimum 12 months experience in Customer Service, Scheduling, or Technical Support
Competencies in MS Office Word, Excel, and Outlook