Front Office Support

Glass America

Elmhurst, Illinois, US
Base: $20 - $22 ph; bonus/equity: not specified; b...
Handle customer interactions
Schedule customer appointments
Communicate with technicians
We put our team members first, offering great salary and benefits, support, and opportunity

Job Summary

  • We put our team members first, offering great salary and benefits, support, and opportunity.
  • As a Customer Service Representative, you are a key member of the shop operations team and instrumental in our overall success.
  • Full-time employees enjoy paid time off, paid parental leave, paid holidays, comprehensive insurance, and a 401(k) with company match.

Matching Summary

We put our team members first, offering great salary and benefits, support, and opportunity.

Salary

Base: $20 - $22 per hour; Bonus/Equity: Not specified; Benefits: Medical, Prescription Drug, Dental & Vision Insurance, 401(k) with company match, Employer Paid Short-Term Disability & Life Insurance, Additional Voluntary Life Insurance, Free safety glasses

Skills & Requirements

Must-have

  • Handle customer interactions
  • Schedule customer appointments
  • Communicate with technicians
  • Utilize shop software
  • Provide service quotes
  • Meet production goals

Nice-to-have

  • Positive demeanor
  • Team player
  • Growth opportunities

Key Requirements

  • Work experience demonstrating organization
  • High volume phone and email handling
  • Customer facing role experience
  • Reliable and dependable
  • High aptitude for technology
  • Strong typing and data entry skills
  • Process driven inventory management
  • General automobile knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter