You are responsible for reviewing and responding to appeals arising from offences committed under the Road Traffic Act, Active Mobility Act and other Acts under LTA’s administration and their subsidiary legislation
Job Summary
You are responsible for reviewing and responding to appeals arising from offences committed under the Road Traffic Act, Active Mobility Act and other Acts under LTA’s administration and their subsidiary legislation.
You will also need to handle general enquiries made by members of public, motorists and or other agencies.
In addition, you will assist in developmental projects to streamline work processes and enhance operational efficiency of the team.
Matching Summary
You are responsible for reviewing and responding to appeals arising from offences committed under the Road Traffic Act, Active Mobility Act and other Acts under LTA’s administration and their subsidiary legislation.
Skills & Requirements
Must-have
review and respond to appeals
handle general enquiries
Microsoft Office applications proficiency
work independently and as a team
exercise sound judgment
multi-task in a dynamic environment
Nice-to-have
knowledge in any discipline
assist in developmental projects
enhance operational efficiency
Key Requirements
at least 2 years of relevant experience
enforcement functions or customer service experience
good analytical, written and communication skills
able to communicate well with the public and handle difficult customers