Customer Experience Advisor | S1 | Retail Banking |colchester Branch

Santander

Colchester, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service delivery
Effective customer communication
Day-to-day transactions and queries
Santander is evolving into a technology-driven organisation with a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation with a customer-centric transformation.
  • You will be responsible for acting as the first point of contact for customers, assisting with transactions, queries, and building relationships.
  • Benefits include a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation with a customer-centric transformation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, pension, healthcare, protection, share plans, staff product discounts

Skills & Requirements

Must-have

  • outstanding customer service delivery
  • effective customer communication
  • day-to-day transactions and queries
  • answering customer calls
  • building customer relationships

Nice-to-have

  • desire to go above-and-beyond
  • flexible and can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter