Guest Experience Lead | Murray Street Mall

Lululemon

Perth, Western Australia, Australia
Competitive base pyy; team-based bonus program; py...
On-site
1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.
  • This role involves leading the store floor, reviewing daily business metrics, and participating in hiring and team development processes.
  • Lululemon offers a total rewards program including competitive pay, team-based bonuses, paid time off, and employee discounts.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.

Salary

Competitive base pay; Team-based bonus program; Paid time off and generous employee discounts

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Store opening and closing procedures
  • Daily business data review

Nice-to-have

  • Experience in leading delegated tasks
  • Mentoring or assisting peers
  • High school diploma equivalent
  • Creating inclusive team environment
  • Handling difficult conversations

Key Requirements

  • Legally authorized to work in Australia
  • Reliable transportation methods
  • Availability for varied shifts including weekends and holidays
  • 1 year of retail leadership or mentoring experience

Work Rights

Must be legally authorized to work in Australia

Tailored Resume

Cover Letter