Refining Sales Coordinator (markham)

Umicore

Markham, ON, CA
Base: $24 an hour; bonus/equity: not specified; be...
On-site
Coordinate refining lot settlement
Communicate technical sales details
Train staff on refining processes
Coordinate and manage the settlement of refining lots, contacting customers to resolve discrepancies and obtain missing documentation

Job Summary

  • Coordinate and manage the settlement of refining lots, contacting customers to resolve discrepancies and obtain missing documentation.
  • Conduct proactive sales outreach to secure refining lots, respond to quote requests, and educate customers on refining processes both administratively and technically.
  • We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds.

Matching Summary

Coordinate and manage the settlement of refining lots, contacting customers to resolve discrepancies and obtain missing documentation.

Salary

Base: $24 an hour; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits

Skills & Requirements

Must-have

  • Coordinate refining lot settlement
  • Communicate technical sales details
  • Train staff on refining processes
  • Process customs documentation
  • Conduct proactive sales outreach
  • Manage customer complaints
  • Utilize SAP and Business Objects

Nice-to-have

  • Expertise in fine jewellery
  • Sustainability approach
  • Inclusive work culture

Key Requirements

  • College diploma or equivalent
  • Previous experience in sales, marketing or customer service
  • Excellent verbal and written communication skills in English
  • Advanced computer skills (Outlook, MS Office, SAP, website design)
  • Attention to detail
  • Experience in jewellery/precious metals industry is a strong asset
  • Problem Solving Skills
  • Organizational skills & Analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter