Customer Success Manager (smb)

KnowBe4

São Paulo, Brazil
On-site
Customer success management experience
Smb market expertise
Human risk management knowledge
KnowBe4 is the global leader in Human Risk Management trusted by over 70,000 organizations worldwide

Job Summary

  • KnowBe4 is the global leader in Human Risk Management trusted by over 70,000 organizations worldwide.
  • The role involves helping organizations understand, measure, and reduce human risk across their entire workforce.
  • The company combines continuous risk intelligence, advanced technical defenses, and personalized training to build strong security cultures.

Matching Summary

KnowBe4 is the global leader in Human Risk Management trusted by over 70,000 organizations worldwide.

Skills & Requirements

Must-have

  • Customer success management experience
  • SMB market expertise
  • Human risk management knowledge
  • Security culture building
  • AI-powered threat defense understanding

Nice-to-have

  • Strong communication skills
  • Strategic relationship building
  • Passion for environmental impact
  • Experience with AI agents
  • Global organization experience

Key Requirements

  • Location: São Paulo, Brazil
  • Experience managing SMB accounts
  • Background in cybersecurity or risk management

Work Rights

Not specified

Tailored Resume

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