Customer Support Specialist - Pharmacy Team - Verity Solutions - Hybrid

Express Scripts

Base: $27 - $41 usd ph; bonus: eligible for annual...
Hybrid
1 year customer support experience
Strong interpersonal communication skills
Proficiency with microsoft excel
Express Scripts is seeking a Customer Support Specialist for their Pharmacy Team, offering a hybrid work environment. The role focuses on providing technical and customer support to pharmacy partners and account managers, ensuring efficient operations and data accuracy

Job Summary

  • This role supports pharmacy partners and account managers by ensuring responsive service, data accuracy, and operational excellence.
  • Employees will utilize tools like Jira, Confluence, Asana, Salesforce, and SharePoint to manage user profiles and resolve system anomalies.
  • The position offers a comprehensive benefits package including medical, vision, dental, 401(k), and paid time off starting on day one.

Matching Summary

Match Score: 85

Express Scripts is seeking a Customer Support Specialist for their Pharmacy Team, offering a hybrid work environment. The role focuses on providing technical and customer support to pharmacy partners and account managers, ensuring efficient operations and data accuracy.

Salary

Base: $27 - $41 USD per hour; Bonus: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, 18 days PTO

Skills & Requirements

Must-have

  • 1 year customer support experience
  • Strong interpersonal communication skills
  • Proficiency with Microsoft Excel
  • Ability to troubleshoot software issues
  • Experience with Jira or Salesforce tools

Nice-to-have

  • Bachelor's degree in Business
  • Familiarity with project management platforms
  • Healthcare or pharmacy environment experience
  • Proactive problem-solving passion
  • Adaptability to unique account needs

Key Requirements

  • Minimum 1 year of customer support experience
  • Excellent written and verbal communication skills
  • Strong organizational and judgment skills

Work Rights

Not specified

Tailored Resume

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