Ksa Country Field Service Lead

OTIS ELEVATOR COMPANY

Jeddah, Saudi Arabia
Not specified (assumed to be onsite based on location)
Field operations management
Technical support processes
Escalation management leadership
Otis Elevator Company is seeking a Country Field Service Lead in Jeddah, Saudi Arabia, responsible for overseeing field operations, ensuring performance, and leading technical support efforts. The ideal candidate will possess strong leadership and technical skills, with a background in field operations and experience managing technical teams

Job Summary

  • The Country Field Service Lead is responsible for overseeing and driving the performance of Field Operations within Saudi Arabia.
  • This role requires establishing a Service Operation Center structure to ensure proper escalation coordination and rapid issue resolution.
  • Otis is a global industry leader with a legacy of innovation, prioritizing Safety, Ethics, and Quality as its core values.

Matching Summary

Match Score: 85

Otis Elevator Company is seeking a Country Field Service Lead in Jeddah, Saudi Arabia, responsible for overseeing field operations, ensuring performance, and leading technical support efforts. The ideal candidate will possess strong leadership and technical skills, with a background in field operations and experience managing technical teams.

Skills & Requirements

Must-have

  • Field Operations management
  • Technical support processes
  • Escalation management leadership
  • Field engineering team supervision
  • Operational KPI achievement

Nice-to-have

  • Cross-functional stakeholder collaboration
  • Strong analytical problem-solving skills
  • Commitment to safety and ethics values

Key Requirements

  • Bachelor's Degree in Engineering
  • 7-10 years Field Operations experience
  • Fluent English spoken and written
  • Proven leadership managing technical teams

Work Rights

Not specified

Tailored Resume

Cover Letter