Bilingual Customer Care Representative

Assurant

Remote
Base: $15.03 - $27.75; bonus/equity: not specified...
Fully remote
Bilingual fluency in spanish and english
Handle inbound customer calls
Resolve customer issues
At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers

Job Summary

  • At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers.
  • Benefits from Day One – Medical, dental, vision, and more, Paid Time Off, Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months), and Comprehensive Training – Paid virtual training to set you up for success.
  • Our unique culture is a big reason why talented people choose Assurant, named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition.

Matching Summary

At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers.

Salary

Base: $15.03 - $27.75; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, and more

Skills & Requirements

Must-have

  • Bilingual fluency in Spanish and English
  • Handle inbound customer calls
  • Resolve customer issues
  • Document customer interactions
  • Deliver a WOW experience

Nice-to-have

  • Supportive, inclusive, growth-oriented environment
  • Passionate about delivering exceptional service
  • Willingness to take chances
  • Ability to innovate in practical ways

Key Requirements

  • Bilingual fluency in Spanish and English
  • High school diploma or GED
  • Customer service experience
  • Reliable high-speed internet
  • Quiet, distraction-free home office setup
  • 2+ years of customer service experience
  • Prior remote work experience

Work Rights

Not specified

Tailored Resume

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