As a Sr. Manager, Field Services, you will lead a team of Services Executives and own the commercial strategy for rapid-deployment packages while coaching your team to deliver excellence
Job Summary
As a Sr. Manager, Field Services, you will lead a team of Services Executives and own the commercial strategy for rapid-deployment packages while coaching your team to deliver excellence.
Workday offers a flexible work approach combining in-person and remote time, supporting growth with tools, skills development, and a culture rooted in integrity and empathy.
The Services Executive team plays a critical role connecting services and sales organizations to ensure customer success in deployment projects and business transformation objectives.
Matching Summary
As a Sr. Manager, Field Services, you will lead a team of Services Executives and own the commercial strategy for rapid-deployment packages while coaching your team to deliver excellence.
Salary
Base: $182,000 - $273,000 CAD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits available
Skills & Requirements
Must-have
Workday platform expertise
Services pipeline and booking forecasting
Negotiation of Statements of Work
Team leadership and upskilling
Subscription sales support
Commercial strategy for rapid-deployment packages
Nice-to-have
Empathy and effective communication
Conflict resolution skills
Strategic sales funnel management
Cross-functional partnership
Customer transformation strategy development
Positive, high-motivation work environment
Key Requirements
8+ years in professional services or ERP consulting
3+ years in leadership role
5+ years with Workday or similar rapid-deployment methodologies
6+ years managing Opportunity-to-Cash cycle
6+ years functional knowledge of Workday HCM and Financials