Digital Transformation Senior Manager - Europe

Hiscox

Lisbon, Portugal
Hybrid
Digital transformation leadership
European digital strategy
Customer experience transformation
Oversee and coordinate digital transformation across Europe, in close interaction with the Hiscox Group wide Customer Experience transformation

Job Summary

  • Oversee and coordinate digital transformation across Europe, in close interaction with the Hiscox Group wide Customer Experience transformation.
  • Accountable for the end-to-end project, business outcomes, and adoption of Broker and Direct digital portals across Europe.
  • Build strong productive relationships with managers and staff within the European Business and across IT to facilitate effective business change.

Matching Summary

Oversee and coordinate digital transformation across Europe, in close interaction with the Hiscox Group wide Customer Experience transformation.

Skills & Requirements

Must-have

  • Digital transformation leadership
  • European digital strategy
  • Customer experience transformation
  • Multi-year, multi-country projects
  • Digital governance forums
  • Agile or hybrid delivery models

Nice-to-have

  • Low code technologies experience
  • Spanish or German language skills
  • Continuous improvement culture
  • Navigating ambiguous situations

Key Requirements

  • 10+ years leading digital transformations
  • Masters’ degree in Management/Economics/Engineering
  • Experience managing hybrid business and technology initiatives
  • Experience leading digital projects
  • Experience leading Agile or hybrid delivery models at scale
  • Proficient in English

Work Rights

Not specified

Tailored Resume

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