You will be responsible for ensuring sales data and ordering expectations of Stanley Black & Decker’s customers are met while dealing directly with internal and external stakeholders
Job Summary
You will be responsible for ensuring sales data and ordering expectations of Stanley Black & Decker’s customers are met while dealing directly with internal and external stakeholders.
The role offers benefits such as discounts on tools, additional mental health leave, full health insurance coverage, and access to wellness programs and LinkedIn Learning.
Stanley Black & Decker is a global, innovative technology company committed to diversity, inclusion, sustainability, and career development with over 60 brands worldwide.
Matching Summary
You will be responsible for ensuring sales data and ordering expectations of Stanley Black & Decker’s customers are met while dealing directly with internal and external stakeholders.
Skills & Requirements
Must-have
Phone-based customer service experience
Order accuracy and sales data management
Customer service excellence
Stakeholder relationship building
Exceptional communication skills
Problem solving abilities
Hybrid work arrangement
Nice-to-have
Passion for learning and growth
Ability to work independently and in teams
Embracing innovation
Diversity, equity and inclusion appreciation
Purpose-driven company culture
Key Requirements
Previous phone-based customer service experience
Ability to work onsite approximately 1 day per month