Bdc Administrator

Waterford Ford

Waterford, MI, United States
Respond to internet leads
Schedule showroom appointments
Maintain customer information in crm
We are looking for a motivated and customer-focused Sales BDC Administrator to support our sales team by connecting with customers, managing internet leads, and setting high-quality showroom appointments

Job Summary

  • We are looking for a motivated and customer-focused Sales BDC Administrator to support our sales team by connecting with customers, managing internet leads, and setting high-quality showroom appointments.
  • In this role, you’ll serve as the first point of contact for many of our customers — helping guide them toward the right vehicle while supporting our sales team through proactive communication and follow-up.
  • Benefits include 401(k), dental insurance, health insurance, paid time off, paid training, and vision insurance.

Matching Summary

We are looking for a motivated and customer-focused Sales BDC Administrator to support our sales team by connecting with customers, managing internet leads, and setting high-quality showroom appointments.

Skills & Requirements

Must-have

  • Respond to internet leads
  • Schedule showroom appointments
  • Maintain customer information in CRM
  • Communicate promotions and inventory
  • Track customer activity and outcomes

Nice-to-have

  • Building customer rapport
  • Creating sales opportunities
  • Energetic and professional demeanor
  • Customer-first mindset

Key Requirements

  • Previous BDC experience preferred
  • Previous sales support experience preferred
  • Previous call center experience preferred
  • Previous automotive dealership experience preferred
  • Basic computer and CRM proficiency

Work Rights

Not specified

Tailored Resume

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