Front Office Supervisor

Epicurean Atlanta

Atlanta, GA, United States
Hospitality supervisory experience
Hotel front desk operations
Excellent communication skills
The Front Office Supervisor will support the Front Office Manager and oversee daily front office operations to deliver a memorable guest experience

Job Summary

  • The Front Office Supervisor will support the Front Office Manager and oversee daily front office operations to deliver a memorable guest experience.
  • This role involves managing, training, and motivating front desk staff while serving as the initial escalation point for guest inquiries and coordinating with other hotel departments.
  • The position requires adherence to hotel policies, serving as Manager on Duty in senior leadership absence, and ensuring team compliance with schedules and breaks.

Matching Summary

The Front Office Supervisor will support the Front Office Manager and oversee daily front office operations to deliver a memorable guest experience.

Skills & Requirements

Must-have

  • hospitality supervisory experience
  • hotel front desk operations
  • excellent communication skills
  • customer service skills
  • team coaching and training
  • use of technology like tablets and computers

Nice-to-have

  • strong sense of ownership
  • ability to work independently
  • handle stressful high pressure situations
  • manage differing personalities
  • maintain confidentiality

Key Requirements

  • previous hospitality supervisory experience
  • experience in hotel front desk positions
  • high school diploma or equivalent
  • proven guest relations experience

Work Rights

Not specified

Tailored Resume

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