Customer Success Associate

HEGEN PTE. LTD.

D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, 438A ALEXANDRA ROAD ALEXANDRA TECHNOPARK 119967
Sgd 3,000 - 4,000 / monthly pm
**
Team collaboration
Customer operations
Voice of the customer
** Hegen PTE. LTD. is seeking a Customer Success Associate to enhance customer experiences and foster relationships with clients in the mother and baby product industry. The position requires strong communication skills, customer-centricity, and the ability to work both independently and collaboratively within a dynamic environment. **

Job Summary

  • At Hegen, we redefine the parenting experience with award-winning innovations tailored for mothers and their little ones
  • As a trusted brand in mother and baby products, our mission is to empower mothers in their breastfeeding journey and to ease the transition into parenthood through meaningful products and services
  • About the Role We are seeking an experienced and passionate Customer Success Associate to join us in establishing legacy touchpoints with customers and advancing Hegen’s mission

Matching Summary

Match Score: 75

** Hegen PTE. LTD. is seeking a Customer Success Associate to enhance customer experiences and foster relationships with clients in the mother and baby product industry. The position requires strong communication skills, customer-centricity, and the ability to work both independently and collaboratively within a dynamic environment. **

Salary

SGD 3,000 - 4,000 / Monthly

Skills & Requirements

Must-have

  • Team Collaboration
  • Customer Operations
  • Voice Of The Customer
  • High Level Of Initiative
  • Positive Can-do Attitude

Nice-to-have

  • Microsoft 365
  • Listener
  • Multi Tasking
  • Ability To Work Under Pressure
  • Strong Attention To Detail
  • Critical Thinking
  • Dealing With Diversity
  • Language Skills
  • Adaptability
  • Analytical And Problem-Solving Skills
  • Customer Escalation Management
  • Customer Quality
  • Customer Experience Design
  • Community Engagement
  • Proactive Communication

Work Rights

Tailored Resume

Cover Letter